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NYS Partnership for Patients staff are available to help your facility succeed. We welcome your comments and questions, as well as specific inquiries about quality improvement efforts.

Project Directors Phone Email
Nancy J. Landor, RN, MS, CPHQ (518) 431-7685 nlandor@hanys.org
Lorraine Ryan, RN, MPA, JD (212) 506-5416 ryan@gnyha.org
Project Leads Phone Email
Durward Rackleff, MSN, RN (212) 506-5521 drackleff@gnyha.org
Susan Senecal, RN, MBA, CPHQ, CJCP (518) 275-6719 ssenecal@hanys.org
Carolyn Kazdan, MHSA, NHA (518) 320-3590 ckazdan@ipro.org

Hospital Contacts

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