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NYSPFP Care Partner Collaborative Webinar: Include

Wednesday, August 14, 2019
1:00 p.m. - 2:00 p.m.
NYSPFP invites members to join the next webinar in our new collaborative to engage and optimize care partners. Enrolling in NYSPFP’s Care Partner Collaborative gives hospitals an opportunity to focus on the development or enhancement of a care partner program.

The second of three webinars in the Collaborative, the August 14 event will focus on operationalizing the third step of the NYSPFP Care Partner Framework, Include.


Amy Boutwell, MD, MPP, President of Collaborative Healthcare Strategies and NYSPFP faculty for this webinar series, will discuss the third key step, Include.


Participants will learn the building blocks for implementing a successful care partner program at their hospital. 

Step 3: Include––Care Partner is a Member of the Healthcare Team 
Key strategies addressed:
• How to orient the care partner to the unit environment, routine and their role as a care partner 
• Empower and educate care partner to perform simple patient care and patient advocacy activities 
• Invite care partners to daily patient rounds and bedside huddles 
• Involve care partner in discussions about the patient’s care plan

How to join the Webconference

(Begin logging in 15 minutes prior to start time)

2. Complete the registration questions and click “Submit.”
3. Audio- Once you are logged in, a pop-up box will appear.

Select your audio connection preference from the three options.
1. If you would like to change audio preference after you have made your selection, please click the icon to bring up the dial-in information.
Participating in the Audio Only:
• Dial: 1-800-832-0736
• Conference Room Number: *3933077#
2. Complete the registration questions and click “Submit.”
3. Audio- Once you are logged in, a pop-up box will appear.

Who Should Attend

NYSPFP encourages nursing leadership, unit leadership, frontline staff, CMO/physicians, patient and family engagement leaders, unit-based safety champions, nurses, therapists, environmental services, and quality improvement leaders to join this webinar.

Who To Contact

If you have questions about the webinar or on how to join the Collaborative, please contact your NYSPFP Project Manager. If you experience difficulty logging in the day of the event, please contact Registration Support at (518) 431-7867.

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